Term's of Service
Effective: October 13th, 2024.
By agreeing to our Terms of Service and rules, you enter into a legally binding agreement with Sentinel (referred to as "Company," "we," "us," or "our"). It is your responsibility, or that of your parent/guardian, to carefully read and understand these Terms of Service before using Sentinel.
If you do not accept the Terms of Service, you are not permitted to use our platform in any capacity. By accepting these Terms, you also agree to and acknowledge our Privacy Policy.
When Sentinel updates its Terms of Service or Privacy Policy, it is your responsibility to review these changes. As a courtesy, we will provide notification of updates through direct messages from the Sentinel Discord Bot. However, we cannot guarantee delivery due to potential restrictions, such as Discord rate limits or system errors.
Using Sentinel, including the website, platform, and related services, is a privilege, not a right. Sentinel is not legally obligated to provide you with access or service.
We reserve the right to suspend or terminate your account and/or workspace(s), either temporarily or permanently, as outlined in our Terms of Service.
Please note that all users must be at least 13 years of age to use Sentinel.
Civility and Safety
Our company upholds various systems to ensure the safety and security of our users. We strictly prohibit any attempts to circumvent these systems, gain unauthorized access to ours or others accounts or information, or otherwise violate our platform's security requirements.
These violations include:
Evading Safety and Security Systems
Trying to bypass our safety systems to get prohibited content through, including concealing elements of assets that violate our rules.
Creating or using an account to evade enforcement actions taken against another account.
Utilizing VPNs to obscure your location in order to gain unauthorized access to Sentinel, including specific features or accounts.
Offering access to your Sentinel account or soliciting access to someone else's Sentinel account with the intention of evading enforcement actions or safety systems.
Disruptive Content and Behavior
Employing bots that are programmed to execute disruptive tasks.
Falsely reporting other users or experiences or encouraging others to do so.
Invading or flooding experiences or groups with the intent to disrupt the experience or damage its reputation.
Child Safety and Well-being
At Sentinel, we have a zero-tolerance policy for any actions that endanger minors. This includes but is not limited to:
Engaging in predatory behavior, such as attempting to befriend a minor with the intention of manipulating or exploiting them (commonly known as grooming).
Sexualizing minors in any form.
Initiating sexual conversations with or soliciting sexual material from minors.
Sharing, requesting, or discussing child sexual exploitation material.
Terrorism and Violent Extremism
We unequivocally disallow any content or behavior that incites, condones, supports, glorifies, or promotes terrorism, extremism, or individuals/organizations associated with these ideologies. This includes but is not limited to:
Depictions of or support for terrorist or extremist attacks.
Depictions of or support for leaders or representatives of terrorist or extremist organizations.
Sharing slogans, images, flags, manifestos, or icons associated with terrorist or extremist organizations.
Referencing the ideologies, messages, or strategies of terrorist and extremist organizations.
Expressing support, condoning, or glorifying terrorist extremist ideologies or actions.
Recruiting members for a terrorist or extremist organization or encouraging others to leave platforms to seek such information.
Fundraising for terrorist or extremist organizations, individuals, or supporting groups.
Expressing support, condoning, or glorifying mass shootings and other acts of domestic terrorism or violent extremism.
Threats, Bullying, and Harassment
We do not tolerate any form of threats, bullying, harassment, or intimidation, whether in real life or online. This includes:
Threatening physical or sexual assault or violence.
Threatening real-life harm to someone.
Revealing or threatening to reveal personal information about others.
Singling out a user or group for ridicule or abuse, whether publicly or privately.
Sexual harassment.
Impersonating individuals, groups, or entities in ways that could harm their reputation or incite harm to them, either online or in real life.
Suicide, Self-Injury, and Harmful Behavior
We are deeply committed to our users' well-being and may communicate with authorities in the case of credible threats of self-harm. Consequently, we prohibit content or behavior that depicts, glorifies, or encourages suicide, self-injury, or activities that pose an extreme risk of physical harm, including:
Describing methods for suicide or self-harm.
Content that glorifies, supports, or depicts instances or methods of suicide or self-harm.
Dangerous physical challenges or stunts in the real world.
If you or someone you know is struggling with thoughts of suicide or self-harm, help is available. Reach out to a suicide prevention hotline or seek global resources to find support.
Discrimination, Slurs, and Hate Speech
Sentinel welcomes and respects users of all backgrounds and identities. We strictly prohibit content or behavior that supports, glorifies, or promotes hate groups, their ideologies, or actions. Discrimination or hatred against individuals or groups based on the following factors is not allowed:
Age
Race, perceived race, or ethnicity
National origin
Sexual orientation
Gender, gender identity, or gender expression
Religion or religious affiliation or beliefs
Disability status, including diseases, bodily conditions, disfigurement, mobility issues, and mental impairment
Physical or mental disability status
Veteran status
Caste
Familial status
Harmful Off-Platform Behavior
We emphasize treating all individuals with respect. We may take action against users who, among other things:
Are associated with organized crime, terrorist or extremist organizations, or hate groups.
Harass, bully, discriminate against, or harm others outside of our platform.
Share others' personal information off-platform, including making false reports to authorities.
Have been convicted of certain egregious crimes, engage in certain illegal activities, or encourage others to do so.
Service Suspension
As a user, you acknowledge and accept that we reserve the right to immediately suspend, terminate, discontinue, or restrict your access to any of our Services without prior written notice or consent. The grounds for such suspension, termination, discontinuation, or access limitation may include, but are not limited to:
Violation of our Terms, any other incorporated agreement, regulation, and/or guideline.
Compliance with requests from law enforcement or governmental agencies.
Alteration, discontinuation, or material modification to our Services or any of their components.
Unforeseen technical or security issues or challenges.
Involvement in fraudulent or unlawful activities.
Failure to make payments for any associated fees linked to your account Services.
Additionally, you hereby agree that all terminations, suspensions, discontinuations, or access limitations for any of the aforementioned reasons will be at our sole discretion. We shall not be held liable to you or any third party regarding the termination of your account or access to any of our Services. Account termination may encompass any or all of the following actions:
Revocation of access to all or part of the Services provided on our Site.
Deletion of your password and any associated information, files, or content linked to your account.
Prohibition of any future use of all or part of our Services.
For residents of the European Union, it's important to note that you have the right to request the removal of your personally identifiable information from our systems at any time and for any reason.
We will take appropriate steps to attempt to erase all personally identifiable information from our systems, except for information intentionally posted to circumvent our filtration systems. Information related to billing or payments from transactions on our Site will not be deleted, as processing this data is within our legitimate interest (GDPR Article 6, Section 1, Literary f). This is necessary to resolve billing disputes or inquiries that may arise from certain purchases.
Payments, Billing and Refunds
On our platform, we offer a range of subscription services, and various other merchandise or services available for purchase. These items are collectively referred to as "Payable Services." It's important to note that when you make a payment for a Payable Service, you are making that payment directly to us. However, there are certain guidelines and restrictions in place when it comes to making purchases on our Service:
Unauthorized Payment Methods: You are strictly prohibited from using a payment method without the explicit permission of the authorized user. Under no circumstances should you use a payment method without proper authorization.
Unauthorized Account Access: Similarly, you must refrain from accessing another user's Account with the intention of making payments for a Payable Service. Unauthorized access to another user's Account for such purposes is strictly prohibited.
Accounts associated with unauthorized purchases will face termination and will lose access to the Service. Furthermore, we retain the right to permanently restrict access to the Service for individuals engaged in or conducting fraudulent purchases. By making a payment on the Service, you affirm that you are the authorized user of the payment method and that you possess the necessary funds to complete the purchase. Your agreement to this payment acknowledges your commitment to these conditions.
We partner with Tebex Limited (www.tebex.io), who are the official merchant of digital content produced by us. If you wish to purchase licenses to use digital content we produce, you must do so through Tebex as our licensed reseller and merchant of record. In order to make any such purchase from Tebex, you must agree to their terms, available at https://checkout.tebex.io/terms. If you have any queries about a purchase made through Tebex, including but not limited to refund requests, technical issues or billing enquiries, you should contact Tebex support at https://www.tebex.io/contact/checkout in the first instance.
Pricing
Our Site displays the current prices and accepted payment methods, but it's important to note that these details may undergo occasional changes at our discretion. We retain the right to refuse any form of payment and may choose to refund the payment to you without finalizing a transaction, particularly in cases where the item was inaccurately posted or priced due to an error. When making payments, you are required to use the currency specified on our Site, which is U.S. dollars. However, if necessary, your credit card company can facilitate the currency exchange process. Furthermore, your credit card company may conduct verification checks to ensure the authenticity of the purchase, thus enhancing security and protecting your interests as the rightful account holder.
Refunds
All payments made to us are considered final! Accounts linked with "chargebacks" (payments canceled or voided by banks or card authorizers) will be subject to immediate termination, with subsequent access to your account suspended.
We only authorize refunds for unauthorized usage of a payment method, or otherwise required by law.
Claims and Timely Reporting
a. To the maximum extent permitted by applicable law, you hereby waive all claims against us relating to payments unless you submit the claim to us within 45 days after the charge was initiated.
Refund Currency and Discretion
a. It is important to note that, at the sole discretion of us any and all refunds will be issued in U.S. dollars.
Compliance and Enforcement
a. We reserves the right to enforce and maintain the integrity of these terms and conditions, with violations potentially resulting in the termination of accounts or services. It is vital for users to comply with these guidelines to ensure a fair and secure environment for all participants on our platform.
Electronic Communications Consent
By visiting our Site, sending us emails, completing online forms, or using any part of our Service, you consent to receive electronic communications from us that are further outlined in our privacy policy. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically via email or on our Site, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronically delivery of notices, policies, and records of transactions initiated or completed by us via our Site. You also waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in jurisdiction which require an original signature or deliver or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
Indemnification
By agreeing to these Terms, you commit to defend, indemnify, and absolve us, along with our subsidiaries, affiliates, and all our officers, agents, partners, and employees, from any and all losses, damages, liabilities, claims, or demands, including reasonable attorney's fees and expenses, initiated by third parties as a result of or in connection with the following circumstances:
(i) any contributions you make to our Services;
(ii) your utilization of our Site or Services;
(iii) any violation of these Terms;
(iv) a breach of the representations and warranties you have made within these Terms;
(v) your infringement upon the rights of a third party, including, but not limited to, intellectual property rights;
or (vi) any deliberate harmful actions directed at any other user on our Site with whom you engage. Nevertheless, we retain the prerogative, at your cost, to assume the exclusive defense and control of any matter for which you are obligated to indemnify us, and you concur to collaborate, at your own expense, with our defense against such claims. We will make reasonable efforts to inform you of any such claim, legal action, or proceeding that falls within the purview of this indemnification as soon as we become aware of it.
Governing Law and Disclaimers
We want to make it unequivocally clear that these Terms in no way impede or diminish the legal statutory rights that you are entitled to under the applicable laws that govern your use of our Site and any products or services you acquire through it. It is possible that certain rights are inherent and cannot be excluded. The content of these Terms will not, under any circumstances, undermine those legal rights, regardless of any provisions that may appear to contradict them. This is why we consistently use the phrase "subject to applicable law."
"As is." Subject to applicable law, when you engage with our Site or utilize our Services, it is vital to recognize that they are offered 'as is.' This signifies that we do not make any explicit commitments regarding the quality, standard, or stability of our Site, its content, or the uninterrupted, error-free nature of our Site's online services. Consequently, we cannot be held responsible for any losses or damages you might incur through the use of our Site. We explicitly disclaim all warranties, whether they are express or implied, in connection with our Site and your interaction with it. This disclaimer encompasses the implied warranties of merchantability, fitness for a specific purpose, and non-infringement. We do not make warranties or representations regarding the accuracy or completeness of our Site's content, or the accuracy and completeness of websites linked to ours. We assume no responsibility for any of the following:
(i) errors, inaccuracies, or omissions in the content or site materials;
(ii) any personal injury or property damage resulting from your access to and utilization of our Site, including damage to your computer, phone, or the software and hardware you employ to access or engage with our Service;
(iii) unauthorized access to or use of our servers and the personal or financial information stored therein;
(iv) interruptions or disruptions in data transmission to or from our Site;
(v) potential bugs or viruses (we are committed to safeguarding you from viruses, but downloading unauthorized, altered versions of our software could pose risks);
(vi) errors or omissions in any content or material, or any losses or damages of any kind incurred as a consequence of using any content posted, transmitted, or otherwise made available on our Service. Furthermore, we do not warrant, endorse, guarantee, or assume responsibility for any product or service promoted or offered by third parties through our Site, any linked sites, or websites or mobile applications advertised on banners or other forms of advertising. We shall not be a party to, nor bear any responsibility for, overseeing transactions between you and third-party providers of products and services. Just as in any purchase of a product or service through any medium or environment, we recommend using your best judgment and exercising caution when appropriate.
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