Sentinel is a proprietary SaaS (Software-as-a-Service) platform that delivers cutting-edge moderation tools, analytics, and much more, tailored for both Roblox communities on Discord. Sentinel empowers you to maintain a safe, healthy environment for your users while streamlining your moderation workflows.

Key Features:

• Advanced Moderation Tools: Take control of your community with precision. Automate rule enforcement within your Discord, detect problematic behaviors using AI-powered tools.

• Analytics & Reporting: Gain deep insights into your moderation efforts with detailed analytics. Track offenses, bans, and patterns over time to improve your community's environment.

• Roblox & Discord Integration: Sentinel seamlessly integrates with both Roblox and Discord, allowing you to manage moderation tasks across platforms.

• Customizable Moderation Rules: Tailor your moderation settings to the unique needs of your community. Whether it's filtering language, detecting harmful behavior, or managing user activity, you have the control.

• Ban History Retention: Keep an organized record of ban history with our 6-month retention policy*, ensuring proper oversight without overwhelming your records.

• Real-time Notifications: Stay updated with real-time alerts and notifications, ensuring that no incident goes unnoticed.

• Data Security: Sentinel takes data protection seriously, adhering to best practices to ensure your community's information remains secure.

Sentinel is designed for ease of use, so you can focus on fostering engagement and positive interaction within your community while we handle the heavy lifting.

We understand your concerns. With the rise of malicious bots designed to “nuke” servers—wiping channels, banning members, and causing chaos—it’s only natural to be cautious when inviting a powerful moderation bot like Sentinel into your community.

Let us ease your worries:

✅ Sentinel is a Verified Discord Bot

Sentinel proudly wears the Verified Bot checkmark on Discord. This means we are held to a higher standard of trust and compliance by Discord. To receive and maintain verification, we must:

• Abide by Discord’s Developer Terms of Service

• Follow Discord’s Community Guidelines

• Complete ID verification, which includes providing government-issued identification, such as:

  • Full Legal Name

No malicious actor—or so-called “nuker” bot—would ever provide that level of personal identification to Discord.

🔐 Billing is Handled Through Discord (Powered by Stripe)

All billing for premium features is securely managed by Discord itself, using Stripe, a trusted and industry-standard payment processor. This means:

• We never see or store your payment information.

• All payment processing is PCI-compliant and handled directly by Discord.

• Your purchases and subscriptions are protected under Discord’s own payment policies.

This ensures maximum safety and transparency for your organization.

For us, we had to provide our:

• Social Security Number (SSN) or similar, depending on the region

• Valid Tax Information

Once more, No malicious actor—or so-called “nuker” bot—would ever provide that level of personal identification to Discord.

💻 Open Source Transparency

Sentinel believes in building trust through transparency. That’s why parts of Sentinel’s systems are open-source and available on our GitHub organization. You’re free to review the code, audit how things work, or even contribute if you’re a developer.

This open approach sets us apart from shady or closed-source bots—we have nothing to hide.

❤️ Our Mission

Sentinel was built to protect communities—not harm them. Our goal is to empower server owners, moderators, and developers with modern, secure tools to:

• Manage large communities

• Prevent raids and nukes

• Enforce rules and maintain a safe space

💬 Have More Questions?

If you have any other questions or concerns, our team is always happy to chat.

Sentinel isn’t just safe—it’s built to keep you safe. Thanks for trusting us. 💙

The Cross-Platform Tool Suite allows you to seamlessly moderate your in-game experience remotely from Discord using the Sentinel Discord Bot. This system integrates real-time game moderation tools with Discord moderation utilities, providing a comprehensive solution for community management across both platforms.

Key Features

1. Remote In-Game Moderation

Sentinel empowers you to moderate in-game directly from Discord without needing to log into the game. This includes:

• Ban & Kick Players

• Automated Actions Logs: Actions taken from Discord are logged!

• In-game utility suite: Use Sentinel in-game with the SentinelSDK. Additionally you can use our custom Adonis and Basic Admin Sentinel Addon commands.

2. Discord Server Moderation

Beyond in-game moderation, the Sentinel Discord Bot includes powerful moderation tools for your Discord server:

• AI Content Moderation: Smart filtering of messages to detect harassment, spam, or inappropriate content. (requires the AI Content Moderator module)

• User & Role Management

• Audit Logs & Webhooks: Track all moderation actions with detailed logging and webhook support.

• Raid Protection: Raids & abuse with Sentinel Anti-Raid Protection Suite anti-raid features.

Frequently Asked Questions

Q: Can I moderate multiple games from the same Discord server? Yes! Sentinel supports multiple linked experiences, allowing you to moderate different games within a single server.

Q: Are moderation logs visible to players? No, logs are only accessible to authorized moderators through Sentinel’s audit logs and webhook integrations.

Q: Can I customize what roles have access to moderation commands? Yes! You can define role-based permissions for all Sentinel commands via Discord role settings

In Sentinel, a Workspace is a required feature for managing moderation across your Discord server (guild) and related Roblox experiences. Each Discord guild must have one registered Workspace, as it is the foundation for all moderation actions and game linking within that community.

Key Aspects of a Workspace:

• One Workspace per Discord Guild: Every Discord server must register a single Workspace in order to use Sentinel's moderation tools. This Workspace is essential for linking your Roblox experiences and managing all moderation activities.

• Experience Registration: Once your Workspace is set up, you can register multiple Roblox experiences under it. This is especially useful for developers managing multiple games, allowing for centralized control over bans, warnings, and other moderation functions.

• Global Ban Functionality: Workspaces allow you to issue global bans across all linked experiences. This means that if a player violates the rules in one game, they can be banned across all of your games instantly, maintaining consistency and improving community safety.

Example:

Imagine you run a development studio called BIG Games. By creating a Workspace named "BIG Games" in Sentinel, you can link your Roblox titles such as:

• Pet Simulator X

• Pet Simulator 1

Now, if a player is banned in Pet Simulator X, that ban automatically extends to Pet Simulator 1 and any other games under the BIG Games Workspace if chosen, Sentinel has specific-experience banning functionality as well. This ensures that once a decision is made, it applies across your entire game network without having to manage bans individually.

The Role Synchronization system in Sentinel allows for seamless role management between Roblox and Discord, ensuring that users have the correct permissions and access levels across both platforms. This feature automatically assigns, updates, and removes roles based on a user’s Roblox Group ranks, gamepass ownership, badges, or in-game status.

Key Features

1. Automatic Role Assignment

• Group Rank Syncing: Automatically assigns Discord roles based on a user’s Roblox Group rank.

• Gamepass & Badge Syncing: Grant Discord roles if a user owns a specific gamepass or badge.

• Premium & VIP Perks: Lock exclusive Discord channels or in-game features behind verified roles.

2. Real-Time* Role Updates

Roles are automatically updated periodically.

First you need to enable the Developer Mode in settings.

Next head to your Server's Server Settings to obtain the Role Id.

Open the roles page, and right click on the role you want to copy the role id for.

Congrats your done!

The Sentinel Account Linking system allows users to seamlessly link their Discord and Roblox accounts for improved moderation, verification, and user management. By associating a player’s Roblox identity with their Discord profile, server administrators can enforce role-based permissions, automate rank assignments, and enhance security across platforms.

Key Features

1. Easy One-Command Verification

Users can link their accounts in seconds using:

/verify  

• Prompts the user to log in via Roblox OAuth.

• Confirms ownership of the Roblox account.

• Stores the verified connection for future use.

2. Role-Based Automation

• Auto-Assign Roles: Automatically assign Discord roles based on Roblox Group ranks, gamepasses, or badges.

• Group Rank Syncing: Keep Discord roles updated with a user’s Roblox Group status.

• VIP & Premium Perks: Restrict specific channels or in-game features to verified users only.

Getting Started

Linking a Roblox Account

1. Run /verify in your Discord server.

2. Click the OAuth login link provided by Sentinel.

3. Sign in with your Roblox account to confirm ownership.

4. Once verified, your Discord and Roblox accounts will be linked.

Frequently Asked Questions

Q: Can users link multiple Roblox accounts to one Discord? No, each Discord account can only be linked to one Roblox account for security reasons.

Q: What happens if a user changes their Roblox username? Sentinel will update the linked account upon them re-verifying.

This document provides an in-depth overview of the SentinelAPI module, which serves as the backbone for managing bans, unbans, and other moderation-related features in Sentinel. The API interacts with Roblox services and Sentinel Open Cloud API endpoints to enforce moderation effectively.

Module Overview Dependencies:

• Config: Configuration settings for Sentinel.

• Types: Type definitions used across Sentinel.

• Enum: Enum definitions for ban types and lengths.

• RichBan: Helper functions for advanced ban features.

SentinelAPI Methods

1. BanAsync

Bans a player from the experience.

Signature:

function BanAsync(Player: Player, BanConfig: types.BanConfig): boolean

Parameters:

• Player: The Player instance to ban.

• BanConfig: A table with configuration details (see BanConfig type).

Returns: boolean - Whether the ban was successful.

Example:

SentinelAPI:BanAsync(player, {
    Moderator = 12345,
    BanType = "Global",
    BanLengthType = "Permanent",
    PublicReason = "Violation of rules",
    PrivateReason = "Severe offense",
    BanUniversal = true,
})

2. OfflineBanAsync

Bans a user by their UserId, even if they are offline.

Signature:

function OfflineBanAsync(UserId: number, BanConfig: types.BanConfig): boolean

Parameters:

• UserId: The Roblox UserId to ban.

• BanConfig: A table with ban details (see BanConfig type).

Returns: boolean - Whether the ban was successful.

3. BatchBanAsync

Bans multiple players at once.

Signature:

function BatchBanAsync(PlayerList: {Player}, BanConfig: types.BanConfig): (boolean, number, number)

Parameters:

• PlayerList: A list of Player instances to ban.

• BanConfig: Ban configuration details.

Returns:

• boolean: Whether all bans were successful.

• number: Count of successful bans.

• number: Count of failed bans.

4. BatchOfflineBanAsync

Bans multiple users by their UserIds.

Signature:

function BatchOfflineBanAsync(UserIds: {number}, BanConfig: types.BanConfig): (boolean, number, number)

Parameters:

• UserIds: List of UserIds to ban.

• BanConfig: Ban configuration details.

Returns:

• boolean: Whether all bans were successful.

• number: Count of successful bans.

• number: Count of failed bans.

5. UnbanAsync

Unbans a user by their UserId.

Signature:

function UnbanAsync(UserId: number, Reason: string): boolean

Parameters:

• UserId: The UserId to unban.

• Reason: Reason for the unban.

Returns: boolean - Whether the unban was successful.

6. IsPlayerBanned

Checks if a player is banned.

Signature:

function IsPlayerBanned(Player: Player): boolean

Parameters:

• Player: The Player instance to check.

Returns: boolean - Whether the player is banned.

7. IsUserIdBanned

Checks if a UserId is banned.

Signature:

function IsUserIdBanned(UserId: number): boolean

Parameters:

• UserId: The UserId to check.

Returns: boolean - Whether the UserId is banned.

8. GetPendingBans

Retrieves the list of pending bans.

Signature:

function GetPendingBans(): types.BanList?

Returns:

• types.BanList?: A list of pending bans or nil if an error occurs.

9. GetPendingUnbans

Retrieves the list of pending unbans.

Signature:

function GetPendingUnbans(): types.BanList?

Returns:

• types.BanList?: A list of pending unbans or nil if an error occurs.

10. ProccessPendingBans

Processes all pending bans and applies them.

Signature:

function ProccessPendingBans(): void

11. ProccessPendingUnbans

Processes all pending unbans and applies them.

Signature:

function ProccessPendingUnbans(): void

12. ReplicateUpdatedBan

Updates and replicates a ban.

Signature:

function ReplicateUpdatedBan(UserId: number, BanConfig: types.BanConfig): boolean

Parameters:

• UserId: The UserId to update the ban for.

• BanConfig: Updated ban configuration.

Returns: boolean - Whether the update was successful.

Error Handling

Errors during API calls (e.g., HTTP requests) are logged with warn statements when Config.DEBUG_INFO_ENABLED is true. Developers should monitor the output for warnings if operations fail.

Example Workflow

1. Ban a player temporarily:

   Copy

   SentinelAPI:BanAsync(player, {
       Moderator = 12345,
       BanType = "Experience",
       BanLengthType = "Temporary",
       BanLength = "1d",
       PublicReason = "Spamming",
       PrivateReason = "Chat abuse",
       BanUniversal = false,
   })

2. Unban a player:

   Copy

   SentinelAPI:UnbanAsync(12345678, "Appeal accepted.")

3. Process all pending bans:

   Copy

   SentinelAPI:ProccessPendingBans()

Welcome to Sentinel! Follow these steps to set up your Discord server and start managing moderation for your Roblox and Discord communities.

Step 1: Invite the Sentinel Bot

To begin, you'll need to invite the Sentinel bot to your Discord server. The bot is your central tool for managing moderation actions and registering Workspaces.

1. Visit sentinel.metatable.dev/invite.

2. Follow the instructions to add the Sentinel bot to your Discord server.

Step 2: Verify Yourself with Roblox OAuth

Once the bot is in your server, you'll need to verify yourself using Roblox's OAuth system to ensure your account is properly linked.

1. In any channel where the bot has permissions, type the following command:

   Copy

   /verify

2. You will receive a link prompting you to log in with Roblox. Follow the link and authenticate your account to complete the verification process.

3. Once verified, you're ready to set up your first Workspace.

Step 3: Create Your Workspace

After verifying yourself, it's time to set up your Workspace. The Workspace is required for managing moderation actions across your Roblox experiences and Discord server.

1. In your Discord server, type the following command:

   Copy

   /new {whitelistKey} {workspaceName}

   • Replace {whitelistKey} with the unique key provided at sentinel.metatable.dev/key.

   • Replace {workspaceName} with the name of your Workspace (e.g., "BIG Games").

   Example command:

   Copy

   /new XXXX-XXXX-XXXX-XXXX BIG Games

2. The bot will confirm that your Workspace has been created, and you'll be ready to start linking your Roblox experiences and setting up moderation rules.

That's it!

You've now completed the basic setup of Sentinel. You can begin registering your Roblox experiences under the Workspace and start using Sentinel’s powerful moderation tools across your community.

To fully utilize Sentinel’s moderation tools, you’ll need to link your Roblox experiences to your Workspace. This enables seamless moderation across your games and Discord server. Follow these steps to link a game and bind the necessary API key.

Step 1: Link Your Roblox Experience

To begin linking a game (place) to your Workspace, use the following command in your Discord server where the bot is active:

• Replace placeid with your game's Place ID (Not the universe or experience Id, the id you see on the games page as a player).

• Replace placename with the name of your game.

For example:

This command adds your Roblox game under your Workspace for global moderation and analytics.

Step 2: Create and Bind an Open Cloud API Key

Next, you need to create a Roblox Open Cloud API (OCAPI) key for the group or Roblox profile that owns the game. This key is required to enable communication between Sentinel and your game for features like publishing messages.

1. Log in to your Roblox account and create an Open Cloud API key.

2. Ensure that the key has the following permissions:

   • messaging-service: publish

   • user-restrictions: write & read

3. Set the accepted IP addresses field to:
4. Set the Expiration date as: No Expiration

Once you’ve created the key, bind it to your experience by running the following command in Discord:

• Replace {placeid} with the ID of the place you are binding the API key to.

• Replace {key} with the API key you generated.

Additionally you can set the Global API Key (we call it the G-API Key or GAK) using the same key.

For example:

Step 3: Key Security and Storage

That’s It!

Once the key is bound, your experience will be fully linked to your Workspace, allowing you to leverage Sentinel’s advanced moderation tools. Enjoy seamless integration and powerful control over your Roblox and Discord communities.

Sentinel’s Advanced Analytics provides real-time insights into moderation activity and server activity, empowering community managers and game developers with the data needed to make informed decisions.

Introduction

Managing a Discord community linked with a Roblox group can be a complex task, especially when ensuring that users are appropriately assigned roles based on their in-game status. Whether it’s assigning roles based on group ranks, membership in a Roblox group, or ownership of game passes, Role Sync simplifies this process by automatically synchronizing your Roblox users’ data with their corresponding Discord roles.

What Is Role Sync?

Role Sync is an automation feature that connects your Roblox game or group with your Discord server. It scans the user's Roblox data—such as group membership, ranks, and gamepass ownership—and automatically assigns them a corresponding role on Discord. This feature ensures that your Discord server always accurately reflects the in-game hierarchy and benefits.

Key Features of Role Sync

1. Group Rank-Based Role Assignment:

   • Role Sync can automatically assign Discord roles based on a user's rank in a Roblox group. For instance, a player who is a "General" in your Roblox group can be given a "General" role in Discord, reflecting their in-game authority and status.

2. Group Membership Sync:

   • Role Sync detects whether a user is a member of a specified Roblox group and assigns them a specific role in Discord. This is ideal for communities that want to verify users' Roblox membership before granting them certain privileges or access in Discord.

3. Gamepass Ownership-Based Roles:

   • Players who purchase or own specific Roblox game passes can be automatically granted exclusive roles in Discord. For example, a player who owns a VIP game pass in your Roblox game can be assigned a "VIP" role in Discord, providing them with special perks or access to exclusive channels.

4. Real-Time Updates:

   • Role Sync regularly updates users’ roles based on changes to their Roblox data. If a player is promoted within the Roblox group or purchases a new game pass, their roles are automatically updated in Discord without requiring any manual intervention.

5. Group Roles Mapping:

   • Administrators can configure the system to map specific Roblox group ranks to corresponding Discord roles. For instance, "Developers" in the Roblox group can be assigned a "Developer" role in Discord, while "Moderators" get a "Moderator" role, ensuring that your server's hierarchy matches your Roblox group structure.

6. Game Asset Ownership Check:

   • In addition to group membership and gamepasses, Role Sync can also verify asset ownership, such as specific badges. If a player owns a unique badge in the Roblox game, they can be granted a special role in Discord, further connecting their in-game achievements to your community.

How It Works

1. Linking Roblox to Discord:

   • To begin using Role Sync, users must link their Roblox account to their Discord profile through a secure verification process. This ensures that the system accurately identifies each player across both platforms. Once linked, the system periodically checks Roblox data to assign or update roles as needed.

2. Configuring Role Sync:

   • Server administrators can define specific rules for role assignment through a user-friendly interface. For example, you can map ranks such as “Captain” or “Lieutenant” in your Roblox group to corresponding roles in Discord, or assign a "VIP" role to users who own a specific gamepass.

3. Role Sync Automation:

   • Once configured, Role Sync automatically scans linked users’ Roblox profiles and adjusts their Discord roles accordingly. This system operates seamlessly in the background, ensuring that all users are correctly assigned without requiring manual updates or intervention from administrators.

4. Dynamic Group Membership Detection:

   • If a user leaves a Roblox group or is demoted to a lower rank, Role Sync dynamically adjusts their Discord role to reflect this change. This ensures that only current group members or those holding the appropriate rank are granted access to privileged roles in Discord.

Customizability & Flexibility

Role Sync is highly customizable, giving administrators complete control over how roles are assigned and managed. Some of the customizable features include:

• Role Mapping: You can define exactly how Roblox group ranks and gamepasses correspond to Discord roles, ensuring your community structure is mirrored perfectly across platforms.

• Sync Frequency: You can adjust how frequently the system checks Roblox for updates, whether it’s in real-time or on a periodic basis (e.g., every hour or once per day).

• Exclusion Lists: If there are certain users or ranks that should not be affected by Role Sync, you can add them to an exclusion list to prevent automatic role changes for those individuals.

• Priority Role Assignment: In cases where a user qualifies for multiple roles (e.g., both a rank-based role and a gamepass-based role), the system can prioritize which role should be assigned based on a predefined hierarchy.

Security and Verification

To ensure only verified users are linked and assigned roles, Role Sync uses a robust OAuth-based verification system that guarantees the user owns the Roblox account they're linking. This prevents impersonation and ensures that only legitimate players receive the corresponding Discord roles.

Example Use Cases

1. Rank-Based Community Management:

   • A military simulation group on Roblox may want to assign ranks like “Private,” “Sergeant,” or “Captain” to corresponding Discord roles. This ensures that users of different ranks are automatically assigned the correct role in Discord, simplifying community management.

2. VIP Role for Gamepass Holders:

   • A game developer can reward players who purchase a VIP gamepass with a special “VIP” role in Discord. This allows the VIP users to access exclusive channels and receive special treatment in the community.

3. Group Membership Verification:

   • A Roblox game with an associated Discord community may want to only allow Roblox group members into certain Discord channels. Role Sync ensures that only verified group members are granted access to these channels, reducing the risk of trolls or unverified users gaining entry.

4. Custom Role for Exclusive Item Owners:

   • A game that sells exclusive in-game items or badges can offer corresponding Discord roles to players who own these items. For instance, if a user holds a rare in-game sword, they could be granted an "Elite" role in Discord, signifying their achievement.

In today's fast-paced digital world, maintaining a healthy and respectful online community is more important than ever. Introducing AI Content Moderator: Smart Civility, an advanced version of the traditional Auto-Mod Banned Words system, powered by Nebula’s Artificial Intelligence Content Moderator. This cutting-edge AI detects malicious content such as harassment, bullying, racism, and other inappropriate behavior within both messages and images.

Smart Civility offers precise moderation by scanning messages for harmful language patterns, intent, and tone. Unlike simple word filters, it understands context, making it more effective at identifying subtle forms of harassment or coded language that typical moderation tools might miss. Whether it's handling aggressive messages or monitoring offensive imagery, Smart Civility is designed to keep your community safe and welcoming.

Premium Whitelist Subscription

To access the full capabilities of AI Content Moderator: Smart Civility, users will require a Premium Whitelist subscription, available at:

• $8 per month, or

• $69 annually (a savings of 10%).

This Premium Whitelist grants users the most advanced moderation features, including automated real-time detection of toxic behavior, and priority customer support.

However, as of October, the Premium Whitelist is currently not available for sale as we undergo internal quality assurance to ensure everything functions perfectly. Stay tuned for updates on when this service will be open to the public.

Future Developments: Voice-Chat Moderation

In addition to text and image moderation, Nebula is actively working on a voice-chat recorder for Sentinel. This upcoming feature will extend Smart Civility to voice conversations, allowing the system to automatically flag or intervene in voice chats where offensive or harmful language is used. By combining AI-driven moderation for both text and voice, we aim to create a comprehensive solution that covers all forms of digital communication.

Stay ahead of the curve in community management by preparing for Smart Civility, the future of intelligent and context-aware moderation.

Sentinel’s CRON Jobs feature allows users to automate the unbanning process for players without requiring other players to be actively in-game. By leveraging the Roblox Open Cloud API (OCAPI), you can streamline unban requests to ensure smooth and immediate execution, even when players are offline.

Why Use CRON Jobs for Unbans?

Without CRON Jobs, unbans will require players to join the game to trigger the unban process Luau Jobs, which can delay resolution. Sentinel's CRON Jobs automate this task by utilizing the Roblox Open Cloud API, making unbans efficient and hassle-free.

Prerequisites

1. A Linked Roblox OCAPI Key Before setting up CRON Jobs, ensure you’ve created and bound an OCAPI key to your workspace. If you haven’t done this yet, follow the guide here:

   1. https://sentineldocs.metatable.dev/getting-started/getting-started-with-sentinel/linking-an-experience#step-2-create-and-bind-an-open-cloud-api-key

Step-by-Step Guide

To enable CRON Jobs simply link a Roblox OCAPI key to your workspace with ``/bindapikey``.

Key Benefits of CRON-Based Unbans

1. Offline Support: Players do not need to be online for their bans to be lifted.

2. Time Efficiency: Automates repetitive tasks, freeing up moderation teams for other priorities.

3. Seamless Integration: Fully utilizes the Roblox Open Cloud API for a robust solution.

Need Help?

If you encounter any issues while setting up CRON Jobs or linking your OCAPI key please contact Sentinel Support.

Understanding Sentinel Roles: Flexible Permission Management for Moderators

The Sentinel Roles System is a robust feature designed to give you precise control over permissions for users in your moderation ecosystem. With customizable roles, you can delegate authority, assign responsibilities, and even automate role assignments based on specific requirements.

This feature is distinct from Sentinel's Role-Sync Module, which focuses on syncing roles based on external services like Bloxlink or Rover. Sentinel Roles are tailored for managing permissions directly within the Sentinel platform.

Key Features of Sentinel Roles

1. Granular Permissions

Sentinel Roles allow you to grant specific permissions based on user responsibilities, such as:

• Administrator: Access to all permissions and features.

• Manage Bans: Ability to issue, lift, and manage player bans.

• Manage Tickets: Authority to handle support/moderation tickets.

• Moderate Discord: Permissions for managing Discord-specific moderation tasks (e.g., muting, banning, or kicking users).

This granularity ensures that every team member has the exact level of access they need—nothing more, nothing less.

2. Manual Role Assignment

Admins can manually assign Sentinel Roles to individual users. This approach is ideal for situations where:

• You want full control over who receives specific permissions.

• Automatic assignment criteria do not apply or are too broad.

3. Automatic Role Assignment

For added convenience, Sentinel Roles can be automatically assigned based on specific criteria, such as:

• Discord Role: Assign roles to users with a specific role in your Discord server.

• Discord User ID: Grant permissions to specific Discord users.

• Discord Guild Permission: Automatically assign roles based on existing Discord guild permissions (e.g., Administrator permissions).

• Roblox User ID: Assign roles to specific Roblox users.

• Roblox Group Rank: Grant roles to users based on their rank in a Roblox group.

• Discord Guild Owner: Automatically grant roles to the owner of the Discord server.

4. Role Linking

Sentinel Roles can be configured to automatically grant a Discord role when assigned. This is useful for maintaining consistency between Sentinel permissions and your Discord server’s role hierarchy.

How Sentinel Roles Differ From the Role-Sync Module

Sentinel Roles are not the same as the Role-Sync Module. Here's how they differ:

• Sentinel Roles: Focuses on assigning and managing permissions within Sentinel for moderation and administrative tasks. These roles operate independently of external services.

• Role-Sync Module: Synchronizes Discord roles based on Roblox group ranks, ownership of game passes, or other external criteria. This is comparable to third-party bots like Bloxlink or Rover.

Use Cases for Sentinel Roles

1. Moderation Teams

   • Assign "Manage Bans" to team members responsible for player bans, ensuring they cannot access unrelated areas like tickets or Discord moderation.

2. Automated Permissions

   • Automatically assign "Moderate Discord" to users with the "Discord Moderator" role in your server.

3. Roblox-Based Moderation

   • Link "Manage Tickets" to specific Roblox group ranks, ensuring only high-ranking group members can access ticket management.

4. Cross-Platform Consistency

   • Use Sentinel Roles to grant permissions in Sentinel while automatically assigning Discord roles to match, creating a seamless experience across platforms.

Setting Up Sentinel Roles

1. Create a New Role

   • In Sentinel’s dashboard, navigate to the Roles section and click New Role.

2. Define Permissions

   • Choose the permissions this role should have (e.g., Manage Bans, Moderate Discord).

3. Set Assignment Criteria

   • Configure automatic assignment criteria, such as requiring a specific Discord role or Roblox group rank.

4. Link Discord Roles (Optional)

   • Enable the option to grant a Discord role when this Sentinel Role is assigned.

5. Save and Test

   • Save your role and test its functionality by assigning it to a test user or verifying automatic assignment.

Introduction

Nebula Labs, a sister company to Sentinel, has developed an advanced Anti-Raid Protection and AI Content Moderator system designed to safeguard your Discord server against disruptive activities like raids, spam, and abusive behavior. With automated moderation and powerful AI-driven content analysis, this solution protects your community from both intentional malicious attacks and inadvertent content violations.

Key Features of the Anti-Raid Protection System

1. Mass-Pinging Protection:

   • The system detects when a user mentions too many people within a short time frame, which is a common tactic used by raiders to flood notifications and disrupt a server. When mass-pinging is detected, the system automatically takes action against the offending user, which could include muting, kicking, or banning, depending on the server’s configuration.

2. Role Change Abuse Prevention:

   • Role change abuse, where administrators or compromised accounts attempt to mass-remove or modify roles inappropriately, is flagged by the system. The Anti-Raid Protection monitors audit logs to detect abnormal patterns in role changes, such as when a user makes multiple role changes in a short time. If a user exceeds the limit, they are flagged for review and action, protecting your server from potential internal threats or administrative abuse.

3. Message Deletion Monitoring:

   • Mass message deletions can disrupt server records and cause confusion. The system tracks bulk deletions, especially those conducted by moderators or administrators. When the number of deleted messages exceeds a defined threshold, the system steps in to review the action and determine whether a raid is in progress or if moderation abuse is occurring.

4. Spam Detection:

   • Nebula Labs' system also includes spam prevention, automatically detecting when a user is sending too many messages in a short period. This is especially effective against bot raids or users flooding channels with disruptive content. The spam detection system temporarily mutes or kicks users to stop the flood and allow for proper review.

5. AI Content Moderation:

   • In collaboration with Sentinel, Nebula Labs leverages AI to monitor and filter inappropriate content. Using advanced machine learning algorithms, the AI Content Moderator identifies harmful, offensive, or inappropriate language, including hate speech, slurs, and other forms of unwanted content. The AI flags or deletes messages based on their severity, ensuring a safer community without requiring constant human oversight.

6. Banned Word Detection:

   • Servers can configure a list of banned words or phrases. The system scans all messages in real time, and any message containing a banned word is immediately flagged and the user is either warned or muted, depending on the server’s policy.

7. Multi-Channel Management:

   • Some servers may have high-traffic channels where moderation actions need to be more lenient, such as support or general chat channels. Nebula Labs’ system allows for channel-specific configurations, enabling you to ignore anti-raid protections in specific channels while maintaining strong protection in others.

8. Configurable Bypass Roles:

   • Not all users should be subjected to anti-raid measures. Trusted roles, such as moderators or admins, can be set up to bypass the anti-raid system entirely. This ensures that those who manage the community can do their job without restrictions, while others are closely monitored.

How Does It Work?

• Audit Log Monitoring: The system actively listens to the server’s audit logs for any suspicious activity. For example, when a large number of users are mentioned or role changes happen in quick succession, the system cross-references this behavior with pre-configured thresholds.

• Real-Time AI Moderation: Nebula Labs' AI Content Moderator runs continuously in the background, reviewing content in real time and learning from flagged patterns. Its algorithms are constantly updated to detect new forms of abusive behavior and inappropriate content, making it a self-improving moderation tool.

• Automated Actions: Once a raid or abuse is detected, the system takes immediate action. Depending on your configuration, actions include muting, kicking, banning users, and even automatically alerting server owners and moderators with detailed logs of the incident.

• User-Defined Limits: All protections come with customizable limits. Server owners can define the number of mentions that will trigger a mass-ping alert, the threshold for role changes, and how many deleted messages are considered a bulk deletion. This allows you to fine-tune the system for your community's needs.

Protection Against Administrative Abuse

While traditional raid protection systems often focus on external threats (like bot raids), Nebula Labs also addresses internal threats, such as compromised moderator or admin accounts. By tracking administrative actions like mass role changes or message deletions, the system can detect and stop malicious behavior before it spirals out of control. This extra layer of protection ensures that even trusted users are kept in check, reducing the risk of insider attacks.

Customizability & Control

With Nebula Labs' system, server administrators maintain full control over the level of protection their server requires. Settings can be fine-tuned to create a balance between security and freedom, enabling automated actions while still providing room for human oversight and intervention when needed.

Example Use Case

Imagine a scenario where a rogue admin starts mass-removing roles from users. The Anti-Raid system detects this unusual behavior by tracking the frequency of role changes and automatically flags the admin for review. Depending on the server’s configuration, the admin could be muted, kicked, or banned, preventing further damage.

Nebula Labs' Anti-Raid Protection and AI Content Moderator offer comprehensive protection for Discord servers, mitigating threats ranging from external raids to internal abuse. Whether you run a large community or a small private group, this system ensures your server remains a safe, welcoming, and well-moderated space. With Nebula Labs, server security is no longer a manual, time-consuming task but an automated, intelligent solution designed to evolve with your community’s needs.

Webhooks in Sentinel allow you to create custom integrations with other services or self-hosted tools, giving you flexibility in how you handle moderation events outside of the platform. By utilizing webhooks, you can automate tasks or trigger external actions whenever key events occur in your community.

Available Webhook Events

Currently, Sentinel supports a few main events for webhook triggers:

• GAME_BANNED: When a player is banned from a game.

• GAME_UNBANNED: When a player is unbanned from a game.

• DISCORD_BANNED: When a player is banned from the discord.

• DISCORD_UNBANNED: When a player is banned from the discord.

  • This event is only fired when they are unbanned via Sentinel Commands!

Use Cases

How you use webhooks is entirely up to you! Here are a few potential use cases:

• Notifications: Send real-time alerts to your custom dashboard or communication channels when a player is banned or unbanned.

• Automated Reporting: Automatically log ban/unban events into your self-hosted tools for analytics, record-keeping, or moderation oversight.

• Cross-Service Integration: Use webhooks to synchronize ban actions across multiple platforms, ensuring that players banned in one game or service are reflected in others.

Webhooks provide a powerful way to extend Sentinel’s moderation capabilities to external systems, allowing you to tailor actions to suit your community's needs.

When setting up webhooks in Sentinel, it’s important to implement your own authentication and security mechanisms, as there is currently no default authentication or custom headers sent in the webhook payloads. To ensure that only legitimate requests are accepted, we recommend adding an authentication key to your webhook URL.

Adding an Authentication Key

A simple and effective way to secure your webhook endpoint is by including an authentication key in the URL itself. For example:

https://api.example.com/api/v1/sentinelwebhook?auth=ABC_1234

In this case, ABC_1234 serves as the authentication token. On your server side, you can verify that the token matches the expected value before processing the webhook data. If the token is incorrect or missing, you can reject the request to prevent unauthorized access.

Why Is This Important?

Since Sentinel does not send any built-in authentication headers with webhook requests, it's critical to implement your own method of validation to prevent malicious actors from spoofing webhook events. By checking the auth parameter or similar custom keys, you can ensure that only authorized requests trigger actions on your systems.

Best Practices for Securing Webhooks

• Use Strong Authentication Tokens: Ensure that the auth key is complex and not easily guessable.

• Use HTTPS: Always serve your webhook endpoint over HTTPS to encrypt communication and protect the authentication key from being intercepted.

• Validate Incoming Requests: Check that the auth key matches the expected value before accepting or processing any webhook event.

By following these practices, you can ensure that your webhook integration remains secure and that only authorized requests are processed.

The Sentinel Open Cloud API allows developers to interact with Sentinel’s moderation tools programmatically. By leveraging the API, you can integrate moderation actions like banning and unbanning players directly into your custom systems or workflows. This guide introduces the basics of using the Sentinel Open Cloud API.

Base URL

The base URL for all API requests is:

https://sentinel.metatable.dev/api/{version}

Replace {version} with the specific API version you are targeting, such as v1.

Authentication

Certain endpoints, such as those used for banning or unbanning players, require authentication via a Bearer token. This token is tied to an API Key associated with your Workspace.

Example Authentication Header:

Authorization: Bearer YOUR_API_KEY

Make sure to include this header in your requests when interacting with protected endpoints.

Managing API Keys

Each Workspace in Sentinel has an associated API Key that is used to perform sensitive actions like banning or unbanning players.

To create a new API key, run the following command in your Discord server:

/newapikey

This will generate a new API key for your Workspace and automatically invalidate the old one. Always keep your API key secure, as it grants access to critical moderation functionality.

Key Use Cases

The Open Cloud API can be used for several moderation actions, including:

• Banning a Player: Enforce bans across your games and services programmatically.

• Unbanning a Player: Lift bans on players directly through API calls.

• Checking if a player is banned

Security Best Practices

• Keep API Keys Secure: Do not share your API keys publicly. Treat them like passwords, as they grant access to your Workspace’s secure tools.

• Use HTTPS: Ensure that all API requests are made over HTTPS to protect your data and authentication information.

With the Sentinel Open Cloud API, you have full control over integrating and automating your community's moderation system. Whether you want to build custom dashboards, automate banning workflows, or sync actions across services, Sentinel’s API provides the tools you need.

Same payload as GAME_BANNED

GAME_BANNED

The latest Sentinel February Update brings major improvements to the evidence system and introduces the Public Registry, allowing for better ban list sharing and API control. Read on to learn about the key changes!

Evidence System Enhancements

We've made important updates to the evidence system, giving moderators more flexibility in managing case details:

• Comments can now be added to evidence – Whether evidence contains a file or not, you can now attach comments. This allows for better documentation and justification of bans.

• Evidence expiration extended – Previously, evidence expired after 30 days, but we've pushed this to 60 days, giving you more time to review and retain important case data.

• Upload evidence with links – Moderators can now submit evidence as a link, rather than just a file, making it easier to reference external sources using the new comments feature.

Public Registry: Share Your Ban List

We've introduced the Public Registry, allowing communities to share their ban lists with others using a Public API Key. Here’s how it works:

• Only users with your Public API Key can access your ban list.

• Users with this key can only call the following endpoints:

  • /bans – Retrieves the list of banned users.

  • /is-banned – Checks if a specific user is banned.

• Users with a Public API Key cannot:

  • Publish new bans

  • Edit existing bans

  • Modify or delete evidence

This feature ensures that trusted users can access ban data without compromising security or moderation control.

API Fixes & Updates

We've also applied a security improvement to the /is-banned API endpoint, which now requires authentication.

These updates bring more control, better evidence management, and enhanced API security to Sentinel. If you have any questions or feedback, feel free to reach out in our Sentinel Discord Server.

Stay safe and keep moderating effectively!

— The Sentinel Team

At Sentinel, we’re always pushing the boundaries of what’s possible with Discord moderation and community management. Today, we’re thrilled to announce Sentinel Tickets, a brand-new feature that redefines how support tickets work on Discord. Unlike traditional ticket systems that rely on cluttered channels and category structures, Sentinel Tickets leverages Discord Threads, providing a seamless, organized, and efficient way to manage support requests.

✨ The Power of Threads

With Sentinel Tickets, every support request is created as a Discord Thread under a dedicated support channel. This means: ✅ Clean and Organized – No more endless ticket channels filling up your server. ✅ Seamless User Experience – Users can interact within a thread, making conversations more structured. ✅ Automatic Archiving – Threads automatically archive after inactivity, keeping your server tidy.

📌 Premium-Exclusive Feature

Sentinel Tickets is available exclusively for Sentinel Premium users. If you’re already on the Premium Plan, you can start using it immediately. Not Premium yet? Upgrade today to unlock this game-changing feature!

📜 Automatic Transcripts & Department Support

🔹 Auto-Transcripts: No need to manually save logs—Sentinel automatically generates transcripts for every ticket, ensuring records are always available. 🔹 Department Support: Department selection for tickets allowing for better organization and faster resolution.

🌍 Global Rollout – Available Now!

We’re excited to announce that Sentinel Tickets has officially rolled out globally! All eligible Premium users can start using the feature today.

Ready to take your Discord support to the next level? Upgrade to Sentinel Premium and start using Sentinel Tickets now! 🚀

Stay tuned for more updates and enhancements coming soon!

Effective: March, 24th, 2025.

Introduction

You must be 13 years of age or older to use this application.

Data Collection and Usage

Sentinel collects and stores the following non-sensitive data:

• Discord User IDs: Collected when a moderation action is performed (e.g., issuing or revoking a ban).

• Roblox User IDs: Collected to associate moderation actions with Roblox users in the context of banning.

Data is only stored and used for the purpose of enabling moderation actions within Roblox experiences, specifically when:

• A ban or unban action occurs.

• A workspace is created in the Sentinel system.

Data Storage

Data is stored in a secure database, managed by SMG, and includes:

• GUIDs: Globally unique identifiers for each ban and workspace.

• Workspace Associations: Identifying which workspace (Roblox experience) a ban relates to.

• Ban Status: Whether the ban is active and if it applies globally across all experiences or just one specific experience.

Data Access

Only authorized engineers working under Metatable Games can access this database.

Data Retention

We retain the collected data for as long as necessary to provide our services and fulfill moderation actions. Users may request the removal of data where applicable.

Due to bans not being tied to any Personal-Identifiable Information (PII), we will not accept requests to "Forget" your ban. Bans can only be deleted by Authorized Workspace Administrators and the Workspace Owner.

Ban records are automatically deleted after 6 months of being marked inactive.

Artificial Intelligence Data Training

Messages and Images submitted in Channels accessible by Sentinel may be collected by our Artificial Intelligence provider(s) to train the models.

Training is specifically used only for Moderation purposes (Detecting bad language, bad symbols, etc) and not Generative AI (i.e: Midjourney, etc.)

Some of the AI models are ran locally without external HTTP Requests to 3rd-party websites.

Liability

SMG is not liable for any damages or losses resulting from misuse of the Sentinel system. By using Sentinel, users agree that the system is used at their own risk and in accordance with Roblox and Discord policies.

Changes to the Terms and Privacy Policy

We reserve the right to modify these Terms of Service and the Privacy Policy at any time. Users will be notified of any changes through a global announcement via the Sentinel Bot.

Contact

For any questions regarding these Terms or the Privacy Policy, or to request data access or deletion, you can contact SMG at support@rampagestudios.org.

{
    "event": "EVENT_NAME",
    "payload": {}
}

For inner contents of Payloads see Payload Dummies.

We're excited to announce that AutoMod is now enabled for the Sentinel Discord Bot, introducing powerful new automated moderation capabilities to your server! As part of this rollout, the AI Content Moderator will be going live.

Currently in beta, the AI Content Moderator scans images for Explict Content, taking automatic action when violations are detected.

What’s coming next?

• Message and video scanning for the same content categories

• Expanded detection capabilities and smarter context awareness

• Seamless integration with your existing moderation workflows

The AI Content Moderator is powered by CiviltyAI-v1, developed by Nebula Labs, a RAMPAGE Interactive subsidiary.

Stay tuned — More to come soon.

Sentinel Bot Development Blog – March Update & Roblox Ranking API

We're thrilled to announce that the March Platform Update for Sentinel is now live early! This update introduces the highly anticipated Roblox Ranking API, available exclusively for Premium plan users.

Introducing the Roblox Ranking API

The Roblox Ranking API is a powerful new feature that allows users to create and manage ranking systems directly from Discord. With customizable commands and templates, you can:

• Build ranking systems using pre-made templates (ranking centers, application centers, etc.).

• Craft custom solutions tailored to your community’s needs.

• Seamlessly integrate with your Discord server for real-time rank updates and automation.

Whether you're managing a large Roblox group or running a private roleplay server, the Sentinel Ranking API provides flexibility and automation like never before.

Ranking Commands Deployment

We are actively rolling out ranking commands within the week, enabling Premium users to assign ranks effortlessly through Discord. Stay tuned for announcements as the deployment goes live!

April Update Released Early!

We’re also excited to announce that the April Platform Update has been rolled out early as part of this March update! This means that features like expanded Evidence Management and real-time Roblox Live-Stats are now available.

Expanded Evidence System

• Standard Memberships now have access to the core Evidence system, previously exclusive to Premium users.

• Premium Members can now integrate their own AWS S3 storage, allowing for unlimited evidence storage when using custom API keys.

Roblox Live-Stats

• Workspace owners can now track real-time statistics using a slash command in Discord.

• While the Sentinel Dashboard is still in development, these new insights will enhance game moderation and player tracking.

Sentinel Luau SDK Overhaul

The sentinel.sdk Luau SDK has undergone a major update to support both the RankingAPI and EvidenceAPI. Due to these enhancements, the API usage and structure have changed significantly.

Upgrade to Premium today and take advantage of the all-new Sentinel Ranking API.

You can now upload images and videos as evidence directly within Sentinel!

📂 Supported File Types:

• PNG (.png)

• JPEG (.jpg, .jpeg)

• MP4 (.mp4)

• WebM (.webm)

• QuickTime (.mov)

📏 Max File Size: ~40MB Available exclusively for Premium users. Start uploading your evidence today! 🚀

Overview

The Sentinel Moderation Bot enforces a structured data retention policy designed to balance effective moderation capabilities with optimal service performance. This policy outlines how long various types of data are retained and the rationale behind these practices.

Retention Periods

1. Inactive Bans, Activity Logs, Analytics, and Inactive tickets.

   • Definition: "Inactive bans" include bans that have expired or have been manually lifted. Moderation logs encompass all recorded actions such as warnings, kicks, and temporary bans. Analytics refer to aggregated data related to user and moderation activity. "Inactive tickets" refer to Sentinel tickets that have been marked as resolved/closed.

   • Retention Period: These records are retained for a maximum of six months after that they will be deleted.

   • Purpose: This limitation ensures that unnecessary historical data does not burden the system, conserving storage space and maintaining service speed and reliability.

2. Active Bans

   • Definition: "Active bans" are bans that are either permanent or set without a specified expiration date.

   • Retention Period: These records are retained indefinitely, as they are essential for the enforcement of ongoing moderation policies.

   • Purpose: Permanent retention ensures the integrity of the moderation process by maintaining a record of unresolved or ongoing bans.

Rationale for the Policy

1. Data Storage Efficiency By limiting the retention period for inactive data, Sentinel minimizes the accumulation of redundant information. This efficient use of storage resources helps keep costs manageable and reduces the risk of service slowdowns due to excessive data loads.

2. System Performance The retention policy ensures that active and relevant data remains prioritized. Removing outdated logs and analytics after six months improves database query speed and overall system responsiveness, resulting in a smoother user experience.

User Responsibility and Impact

• Users are encouraged to export or back up important moderation logs within the six-month retention window if long-term access is needed. We provide tooling to mass-export within our Dashboard.

• Once the retention period expires, inactive data will be automatically and permanently deleted, with no recovery options available.

Compliance and Updates

This policy complies with relevant data protection standards and is subject to periodic review. Sentinel reserves the right to update this policy as needed to address changing technical, operational, or legal requirements. Any significant changes will be communicated to users promptly.

Inquries & Concerns

For inquiries or concerns regarding this policy, please contact Sentinel Support.

As we continue refining Sentinel, we’re excited to share a preview of the April Platform Update, which brings expanded Evidence Management and real-time Roblox Live-Stats for all users.

📂 Expanded Evidence System – Launching April 2024

We're making major improvements to Evidence storage:

• Standard Memberships will now gain access to the core Evidence system, a feature previously exclusive to Premium Memberships.

• Premium Memberships will gain the ability to integrate their own AWS S3 storage, lifting limits on Evidence storage to unlimited*.

📊 Roblox Live-Stats Rollout

We’re also introducing Roblox Live-Stats, allowing workspace owners to track real-time statistics. While the Sentinel dashboard is still in development, you’ll be able to access these insights using a slash command in Discord.

More details will be shared as we approach the April rollout. Stay tuned!

Effective: October 13th, 2024.

By agreeing to our Terms of Service and rules, you enter into a legally binding agreement with Sentinel (referred to as "Company," "we," "us," or "our"). It is your responsibility, or that of your parent/guardian, to carefully read and understand these Terms of Service before using Sentinel.

If you do not accept the Terms of Service, you are not permitted to use our platform in any capacity. By accepting these Terms, you also agree to and acknowledge our Privacy Policy.

When Sentinel updates its Terms of Service or Privacy Policy, it is your responsibility to review these changes. As a courtesy, we will provide notification of updates through direct messages from the Sentinel Discord Bot. However, we cannot guarantee delivery due to potential restrictions, such as Discord rate limits or system errors.

Using Sentinel, including the website, platform, and related services, is a privilege, not a right. Sentinel is not legally obligated to provide you with access or service.

We reserve the right to suspend or terminate your account and/or workspace(s), either temporarily or permanently, as outlined in our Terms of Service.

Please note that all users must be at least 13 years of age to use Sentinel.

Civility and Safety

Our company upholds various systems to ensure the safety and security of our users. We strictly prohibit any attempts to circumvent these systems, gain unauthorized access to ours or others accounts or information, or otherwise violate our platform's security requirements.

These violations include:

Evading Safety and Security Systems

• Trying to bypass our safety systems to get prohibited content through, including concealing elements of assets that violate our rules.

• Creating or using an account to evade enforcement actions taken against another account.

• Utilizing VPNs to obscure your location in order to gain unauthorized access to Sentinel, including specific features or accounts.

• Offering access to your Sentinel account or soliciting access to someone else's Sentinel account with the intention of evading enforcement actions or safety systems.

Disruptive Content and Behavior

• Employing bots that are programmed to execute disruptive tasks.

• Falsely reporting other users or experiences or encouraging others to do so.

• Invading or flooding experiences or groups with the intent to disrupt the experience or damage its reputation.

Child Safety and Well-being

At Sentinel, we have a zero-tolerance policy for any actions that endanger minors. This includes but is not limited to:

• Engaging in predatory behavior, such as attempting to befriend a minor with the intention of manipulating or exploiting them (commonly known as grooming).

• Sexualizing minors in any form.

• Initiating sexual conversations with or soliciting sexual material from minors.

• Sharing, requesting, or discussing child sexual exploitation material.

Terrorism and Violent Extremism

We unequivocally disallow any content or behavior that incites, condones, supports, glorifies, or promotes terrorism, extremism, or individuals/organizations associated with these ideologies. This includes but is not limited to:

• Depictions of or support for terrorist or extremist attacks.

• Depictions of or support for leaders or representatives of terrorist or extremist organizations.

• Sharing slogans, images, flags, manifestos, or icons associated with terrorist or extremist organizations.

• Referencing the ideologies, messages, or strategies of terrorist and extremist organizations.

• Expressing support, condoning, or glorifying terrorist extremist ideologies or actions.

• Recruiting members for a terrorist or extremist organization or encouraging others to leave platforms to seek such information.

• Fundraising for terrorist or extremist organizations, individuals, or supporting groups.

• Expressing support, condoning, or glorifying mass shootings and other acts of domestic terrorism or violent extremism.

Threats, Bullying, and Harassment

We do not tolerate any form of threats, bullying, harassment, or intimidation, whether in real life or online. This includes:

• Threatening physical or sexual assault or violence.

• Threatening real-life harm to someone.

• Revealing or threatening to reveal personal information about others.

• Singling out a user or group for ridicule or abuse, whether publicly or privately.

• Sexual harassment.

• Impersonating individuals, groups, or entities in ways that could harm their reputation or incite harm to them, either online or in real life.

Suicide, Self-Injury, and Harmful Behavior

We are deeply committed to our users' well-being and may communicate with authorities in the case of credible threats of self-harm. Consequently, we prohibit content or behavior that depicts, glorifies, or encourages suicide, self-injury, or activities that pose an extreme risk of physical harm, including:

• Describing methods for suicide or self-harm.

• Content that glorifies, supports, or depicts instances or methods of suicide or self-harm.

• Dangerous physical challenges or stunts in the real world.

If you or someone you know is struggling with thoughts of suicide or self-harm, help is available. Reach out to a suicide prevention hotline or seek global resources to find support.

Discrimination, Slurs, and Hate Speech

Sentinel welcomes and respects users of all backgrounds and identities. We strictly prohibit content or behavior that supports, glorifies, or promotes hate groups, their ideologies, or actions. Discrimination or hatred against individuals or groups based on the following factors is not allowed:

• Age

• Race, perceived race, or ethnicity

• National origin

• Sexual orientation

• Gender, gender identity, or gender expression

• Religion or religious affiliation or beliefs

• Disability status, including diseases, bodily conditions, disfigurement, mobility issues, and mental impairment

• Physical or mental disability status

• Veteran status

• Caste

• Familial status

Harmful Off-Platform Behavior

We emphasize treating all individuals with respect. We may take action against users who, among other things:

• Are associated with organized crime, terrorist or extremist organizations, or hate groups.

• Harass, bully, discriminate against, or harm others outside of our platform.

• Share others' personal information off-platform, including making false reports to authorities.

• Have been convicted of certain egregious crimes, engage in certain illegal activities, or encourage others to do so.

Service Suspension

As a user, you acknowledge and accept that we reserve the right to immediately suspend, terminate, discontinue, or restrict your access to any of our Services without prior written notice or consent. The grounds for such suspension, termination, discontinuation, or access limitation may include, but are not limited to:

1. Violation of our Terms, any other incorporated agreement, regulation, and/or guideline.

2. Compliance with requests from law enforcement or governmental agencies.

3. Alteration, discontinuation, or material modification to our Services or any of their components.

4. Unforeseen technical or security issues or challenges.

5. Involvement in fraudulent or unlawful activities.

6. Failure to make payments for any associated fees linked to your account Services.

Additionally, you hereby agree that all terminations, suspensions, discontinuations, or access limitations for any of the aforementioned reasons will be at our sole discretion. We shall not be held liable to you or any third party regarding the termination of your account or access to any of our Services. Account termination may encompass any or all of the following actions:

1. Revocation of access to all or part of the Services provided on our Site.

2. Deletion of your password and any associated information, files, or content linked to your account.

3. Prohibition of any future use of all or part of our Services.

Payments, Billing and Refunds

On our platform, we offer a range of subscription services, and various other merchandise or services available for purchase. These items are collectively referred to as "Payable Services." It's important to note that when you make a payment for a Payable Service, you are making that payment directly to us. However, there are certain guidelines and restrictions in place when it comes to making purchases on our Service:

1. Unauthorized Payment Methods: You are strictly prohibited from using a payment method without the explicit permission of the authorized user. Under no circumstances should you use a payment method without proper authorization.

2. Unauthorized Account Access: Similarly, you must refrain from accessing another user's Account with the intention of making payments for a Payable Service. Unauthorized access to another user's Account for such purposes is strictly prohibited.

Accounts associated with unauthorized purchases will face termination and will lose access to the Service. Furthermore, we retain the right to permanently restrict access to the Service for individuals engaged in or conducting fraudulent purchases. By making a payment on the Service, you affirm that you are the authorized user of the payment method and that you possess the necessary funds to complete the purchase. Your agreement to this payment acknowledges your commitment to these conditions.

Pricing

Our Site displays the current prices and accepted payment methods, but it's important to note that these details may undergo occasional changes at our discretion. We retain the right to refuse any form of payment and may choose to refund the payment to you without finalizing a transaction, particularly in cases where the item was inaccurately posted or priced due to an error. When making payments, you are required to use the currency specified on our Site, which is U.S. dollars. However, if necessary, your credit card company can facilitate the currency exchange process. Furthermore, your credit card company may conduct verification checks to ensure the authenticity of the purchase, thus enhancing security and protecting your interests as the rightful account holder.

Refunds

All payments made to us are considered final! Accounts linked with "chargebacks" (payments canceled or voided by banks or card authorizers) will be subject to immediate termination, with subsequent access to your account suspended.

We only authorize refunds for unauthorized usage of a payment method, or otherwise required by law.

Claims and Timely Reporting

a. To the maximum extent permitted by applicable law, you hereby waive all claims against us relating to payments unless you submit the claim to us within 45 days after the charge was initiated.

Refund Currency and Discretion

a. It is important to note that, at the sole discretion of us any and all refunds will be issued in U.S. dollars.

Compliance and Enforcement

a. We reserves the right to enforce and maintain the integrity of these terms and conditions, with violations potentially resulting in the termination of accounts or services. It is vital for users to comply with these guidelines to ensure a fair and secure environment for all participants on our platform.

Electronic Communications Consent

By visiting our Site, sending us emails, completing online forms, or using any part of our Service, you consent to receive electronic communications from us that are further outlined in our privacy policy. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically via email or on our Site, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronically delivery of notices, policies, and records of transactions initiated or completed by us via our Site. You also waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in jurisdiction which require an original signature or deliver or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Indemnification

By agreeing to these Terms, you commit to defend, indemnify, and absolve us, along with our subsidiaries, affiliates, and all our officers, agents, partners, and employees, from any and all losses, damages, liabilities, claims, or demands, including reasonable attorney's fees and expenses, initiated by third parties as a result of or in connection with the following circumstances:

(i) any contributions you make to our Services;

(ii) your utilization of our Site or Services;

(iii) any violation of these Terms;

(iv) a breach of the representations and warranties you have made within these Terms;

(v) your infringement upon the rights of a third party, including, but not limited to, intellectual property rights;

or (vi) any deliberate harmful actions directed at any other user on our Site with whom you engage. Nevertheless, we retain the prerogative, at your cost, to assume the exclusive defense and control of any matter for which you are obligated to indemnify us, and you concur to collaborate, at your own expense, with our defense against such claims. We will make reasonable efforts to inform you of any such claim, legal action, or proceeding that falls within the purview of this indemnification as soon as we become aware of it.

Governing Law and Disclaimers

We want to make it unequivocally clear that these Terms in no way impede or diminish the legal statutory rights that you are entitled to under the applicable laws that govern your use of our Site and any products or services you acquire through it. It is possible that certain rights are inherent and cannot be excluded. The content of these Terms will not, under any circumstances, undermine those legal rights, regardless of any provisions that may appear to contradict them. This is why we consistently use the phrase "subject to applicable law."

"As is." Subject to applicable law, when you engage with our Site or utilize our Services, it is vital to recognize that they are offered 'as is.' This signifies that we do not make any explicit commitments regarding the quality, standard, or stability of our Site, its content, or the uninterrupted, error-free nature of our Site's online services. Consequently, we cannot be held responsible for any losses or damages you might incur through the use of our Site. We explicitly disclaim all warranties, whether they are express or implied, in connection with our Site and your interaction with it. This disclaimer encompasses the implied warranties of merchantability, fitness for a specific purpose, and non-infringement. We do not make warranties or representations regarding the accuracy or completeness of our Site's content, or the accuracy and completeness of websites linked to ours. We assume no responsibility for any of the following:

(i) errors, inaccuracies, or omissions in the content or site materials;

(ii) any personal injury or property damage resulting from your access to and utilization of our Site, including damage to your computer, phone, or the software and hardware you employ to access or engage with our Service;

(iii) unauthorized access to or use of our servers and the personal or financial information stored therein;

(iv) interruptions or disruptions in data transmission to or from our Site;

(v) potential bugs or viruses (we are committed to safeguarding you from viruses, but downloading unauthorized, altered versions of our software could pose risks);

(vi) errors or omissions in any content or material, or any losses or damages of any kind incurred as a consequence of using any content posted, transmitted, or otherwise made available on our Service. Furthermore, we do not warrant, endorse, guarantee, or assume responsibility for any product or service promoted or offered by third parties through our Site, any linked sites, or websites or mobile applications advertised on banners or other forms of advertising. We shall not be a party to, nor bear any responsibility for, overseeing transactions between you and third-party providers of products and services. Just as in any purchase of a product or service through any medium or environment, we recommend using your best judgment and exercising caution when appropriate.