Sentinel Documentation
SDKSubscribeInvite Sentinel
  • GETTING STARTED
    • About Sentinel
    • What's a workspace?
    • Getting Started with Sentinel
      • Linking an Experience
  • ๐Ÿ›ก๏ธ Is Sentinel Safe to Use? Addressing Your Security Concerns
  • INFORMATION
    • Features
      • Cross-Platform Tool Suite
      • Account Linking
      • Role Synchronization
      • Advanced Analytics
    • How to get a Discord Role Id
    • Sentinel Roles: Flexible Permission Management
    • Using Sentinel's CRON Jobs to Automatically Unban Players Through Roblox Open Cloud API
    • Anti-Raid Protection & AI Content Moderator by Nebula Labs
    • Role Sync: Automatically Assign Discord Roles Based on Roblox Data
    • AI Content Moderator: Smart Civility
  • Luau SDK
    • BanAPI Documentation
  • RankingAPI Docuemtation
  • EvidenceAPI Documentation
  • DiscordAPI Documentation
  • Open Cloud API
    • Open Cloud API Introduction
    • v1
      • Models
        • BanInfo
      • Routes
        • BansAPI
          • /is-banned
          • /ban-async
          • /pending-bans
          • /pending-unbans
          • /bans
          • /unban-async
          • /export/bans/json
          • /export/bans/csv
        • RankingAPI
          • /group-role
        • EvidenceAPI
          • /evidence/create
          • /evidence/{evidenceGuid}
          • /evidence/{evidenceGuid}/metadata
    • METALink Registry API
  • Webhooks
    • Introduction to Webhooks
    • Security & Authentication for Webhooks
    • Default Payload Schema
    • Payload Dummies
      • DISCORD_BANNED
      • DISCORD_UNBANNED
      • GAME_BAN_UPDATED
      • GAME_BANNED
      • GAME_UNBANNED
  • Blogs
    • ๐Ÿš€ Introducing Sentinel Tickets: Revolutionizing Discord Support
    • ๐Ÿšจ Sentinel Evidence System is Now Live for Premium Users! ๐Ÿšจ
    • Sentinel February Update
  • ๐Ÿš€ Coming Soon: April Platform Update โ€“ Sentinel Bot Development
  • March Update
  • AI Content Moderator Beta
  • Legal
    • 6 Month Retention Policy
    • Term's of Service
    • Privacy Policy
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  • โœจ The Power of Threads
  • ๐Ÿ“Œ Premium-Exclusive Feature
  • ๐Ÿ“œ Automatic Transcripts & Department Support
  • ๐ŸŒ Global Rollout โ€“ Available Now!

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  1. Blogs

๐Ÿš€ Introducing Sentinel Tickets: Revolutionizing Discord Support

At Sentinel, weโ€™re always pushing the boundaries of whatโ€™s possible with Discord moderation and community management. Today, weโ€™re thrilled to announce Sentinel Tickets, a brand-new feature that redefines how support tickets work on Discord. Unlike traditional ticket systems that rely on cluttered channels and category structures, Sentinel Tickets leverages Discord Threads, providing a seamless, organized, and efficient way to manage support requests.

โœจ The Power of Threads

With Sentinel Tickets, every support request is created as a Discord Thread under a dedicated support channel. This means: โœ… Clean and Organized โ€“ No more endless ticket channels filling up your server. โœ… Seamless User Experience โ€“ Users can interact within a thread, making conversations more structured. โœ… Automatic Archiving โ€“ Threads automatically archive after inactivity, keeping your server tidy.

๐Ÿ“Œ Premium-Exclusive Feature

Sentinel Tickets is available exclusively for Sentinel Premium users. If youโ€™re already on the Premium Plan, you can start using it immediately. Not Premium yet? Upgrade today to unlock this game-changing feature!

๐Ÿ“œ Automatic Transcripts & Department Support

๐Ÿ”น Auto-Transcripts: No need to manually save logsโ€”Sentinel automatically generates transcripts for every ticket, ensuring records are always available. ๐Ÿ”น Department Support: Department selection for tickets allowing for better organization and faster resolution.

๐ŸŒ Global Rollout โ€“ Available Now!

Weโ€™re excited to announce that Sentinel Tickets has officially rolled out globally! All eligible Premium users can start using the feature today.

Ready to take your Discord support to the next level? Upgrade to Sentinel Premium and start using Sentinel Tickets now! ๐Ÿš€

Stay tuned for more updates and enhancements coming soon!

PreviousGAME_UNBANNEDNext๐Ÿšจ Sentinel Evidence System is Now Live for Premium Users! ๐Ÿšจ

Last updated 4 months ago

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