Sentinel Documentation
SDKSubscribeInvite Sentinel
  • GETTING STARTED
    • About Sentinel
    • What's a workspace?
    • Getting Started with Sentinel
      • Linking an Experience
  • 🛡️ Is Sentinel Safe to Use? Addressing Your Security Concerns
  • INFORMATION
    • Features
      • Cross-Platform Tool Suite
      • Account Linking
      • Role Synchronization
      • Advanced Analytics
    • How to get a Discord Role Id
    • Sentinel Roles: Flexible Permission Management
    • Using Sentinel's CRON Jobs to Automatically Unban Players Through Roblox Open Cloud API
    • Anti-Raid Protection & AI Content Moderator by Nebula Labs
    • Role Sync: Automatically Assign Discord Roles Based on Roblox Data
    • AI Content Moderator: Smart Civility
  • Luau SDK
    • BanAPI Documentation
  • RankingAPI Docuemtation
  • EvidenceAPI Documentation
  • DiscordAPI Documentation
  • Open Cloud API
    • Open Cloud API Introduction
    • v1
      • Models
        • BanInfo
      • Routes
        • BansAPI
          • /is-banned
          • /ban-async
          • /pending-bans
          • /pending-unbans
          • /bans
          • /unban-async
          • /export/bans/json
          • /export/bans/csv
        • RankingAPI
          • /group-role
        • EvidenceAPI
          • /evidence/create
          • /evidence/{evidenceGuid}
          • /evidence/{evidenceGuid}/metadata
    • METALink Registry API
  • Webhooks
    • Introduction to Webhooks
    • Security & Authentication for Webhooks
    • Default Payload Schema
    • Payload Dummies
      • DISCORD_BANNED
      • DISCORD_UNBANNED
      • GAME_BAN_UPDATED
      • GAME_BANNED
      • GAME_UNBANNED
  • Blogs
    • 🚀 Introducing Sentinel Tickets: Revolutionizing Discord Support
    • 🚨 Sentinel Evidence System is Now Live for Premium Users! 🚨
    • Sentinel February Update
  • 🚀 Coming Soon: April Platform Update – Sentinel Bot Development
  • March Update
  • AI Content Moderator Beta
  • Legal
    • 6 Month Retention Policy
    • Term's of Service
    • Privacy Policy
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On this page
  • Introduction
  • Data Collection and Usage
  • Data Storage
  • Data Access
  • Data Retention
  • Artificial Intelligence Data Training
  • Liability
  • Changes to the Terms and Privacy Policy
  • Contact

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  1. Legal

Privacy Policy

Effective: March, 24th, 2025.

Introduction

You must be 13 years of age or older to use this application.

Data Collection and Usage

Sentinel collects and stores the following non-sensitive data:

  • Discord User IDs: Collected when a moderation action is performed (e.g., issuing or revoking a ban).

  • Roblox User IDs: Collected to associate moderation actions with Roblox users in the context of banning.

Data is only stored and used for the purpose of enabling moderation actions within Roblox experiences, specifically when:

  • A ban or unban action occurs.

  • A workspace is created in the Sentinel system.

Data Storage

Data is stored in a secure database, managed by SMG, and includes:

  • GUIDs: Globally unique identifiers for each ban and workspace.

  • Workspace Associations: Identifying which workspace (Roblox experience) a ban relates to.

  • Ban Status: Whether the ban is active and if it applies globally across all experiences or just one specific experience.

Data Access

Only authorized engineers working under Metatable Games can access this database.

Data Retention

We retain the collected data for as long as necessary to provide our services and fulfill moderation actions. Users may request the removal of data where applicable.

Due to bans not being tied to any Personal-Identifiable Information (PII), we will not accept requests to "Forget" your ban. Bans can only be deleted by Authorized Workspace Administrators and the Workspace Owner.

Ban records are automatically deleted after 6 months of being marked inactive.

Artificial Intelligence Data Training

Messages and Images submitted in Channels accessible by Sentinel may be collected by our Artificial Intelligence provider(s) to train the models.

Training is specifically used only for Moderation purposes (Detecting bad language, bad symbols, etc) and not Generative AI (i.e: Midjourney, etc.)

Some of the AI models are ran locally without external HTTP Requests to 3rd-party websites.

Liability

SMG is not liable for any damages or losses resulting from misuse of the Sentinel system. By using Sentinel, users agree that the system is used at their own risk and in accordance with Roblox and Discord policies.

Changes to the Terms and Privacy Policy

We reserve the right to modify these Terms of Service and the Privacy Policy at any time. Users will be notified of any changes through a global announcement via the Sentinel Bot.

Contact

For any questions regarding these Terms or the Privacy Policy, or to request data access or deletion, you can contact SMG at support@rampagestudios.org.

PreviousTerm's of Service

Last updated 2 months ago

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