Privacy Policy

Effective: October 13th, 2024.

Introduction

You must be 13 years of age or older to use this application.

Data Collection and Usage

Sentinel collects and stores the following non-sensitive data:

  • Discord User IDs: Collected when a moderation action is performed (e.g., issuing or revoking a ban).

  • Roblox User IDs: Collected to associate moderation actions with Roblox users in the context of banning.

Data is only stored and used for the purpose of enabling moderation actions within Roblox experiences, specifically when:

  • A ban or unban action occurs.

  • A workspace is created in the Sentinel system.

Data Storage

Data is stored in a secure database, managed by SMG, and includes:

  • GUIDs: Globally unique identifiers for each ban and workspace.

  • Workspace Associations: Identifying which workspace (Roblox experience) a ban relates to.

  • Ban Status: Whether the ban is active and if it applies globally across all experiences or just one specific experience.

Data Access

Only authorized engineers working under Metatable Games can access this database.

Data Retention

We retain the collected data for as long as necessary to provide our services and fulfill moderation actions. Users may request the removal of data where applicable.

Due to bans not being tied to any Personal-Identifiable Information (PII), we will not accept requests to "Forget" your ban. Bans can only be deleted by Authorized Workspace Administrators and the Workspace Owner.

Ban records are automatically deleted after 6 months of being marked inactive.

Liability

SMG is not liable for any damages or losses resulting from misuse of the Sentinel system. By using Sentinel, users agree that the system is used at their own risk and in accordance with Roblox and Discord policies.

Changes to the Terms and Privacy Policy

We reserve the right to modify these Terms of Service and the Privacy Policy at any time. Users will be notified of any changes through a global announcement via the Sentinel Bot.

Contact

For any questions regarding these Terms or the Privacy Policy, or to request data access or deletion, you can contact SMG at support@rampagestudios.org.

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